Skip to Main Content

Case Study - Swisscom

Swisscom

A New Customer Engagement Platform

    Industry

    Telecommunications

    Use Case

    B2C Replatform

About

Who They Are

Though Swisscom serves over 1.5 million TV customers, 6.6 million mobile communications customers, and 2 million broadband customers, it was founded—yes, really—in the year 1851 in Bern, Switzerland.

The company chose Elastic Path for its new commerce platform and customer experience architecture. Swisscom put together a single team to shepherd the company from the old world to the new, taking a step-by-step approach to dismantling its monolithic legacy system.

man on phone
Women stands in boardroom looking at phone

One of the best benefits of Elastic Path Commerce is that it's future-proof. Going forward, we'll be able to create magical new experiences that no one has even thought of yet.

Sven Friedli Former Head of Architecture Management & Technology Transformation, Swisscom
Continue your eCommerce education

Discover Composable Commerce

Ebooks

Guide to Composable Commerce

Ebooks

Organizational Impacts of Composable Commerce

Blog

5 Things You Need to Deliver On the Promise of Composable Commerce & How We Do It At Elastic Path

Ready to join the brands pushing the boundaries of commerce innovation?

Connect with us today to see how our family of composable products will help you deliver unique commerce experiences.

Get In Touch