Case Study - Swisscom
Swisscom
A New Customer Engagement Platform
Commerce on your terms.
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Industry
Telecommunications
Use Case
B2C Replatform
Who They Are
Though Swisscom serves over 1.5 million TV customers, 6.6 million mobile communications customers, and 2 million broadband customers, it was founded—yes, really—in the year 1851 in Bern, Switzerland.
The company chose Elastic Path for its new commerce platform and customer experience architecture. Swisscom put together a single team to shepherd the company from the old world to the new, taking a step-by-step approach to dismantling its monolithic legacy system.
One of the best benefits of Elastic Path Commerce is that it's future-proof. Going forward, we'll be able to create magical new experiences that no one has even thought of yet.
Sven Friedli Former Head of Architecture Management & Technology Transformation, Swisscom
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