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Aug 24, 2023 | 5 minute read
written by Jamus Driscoll
As a vendor in the commerce industry, Elastic Path is in a central position to see how our market thinks about adopting commerce technology. And after serving 1,000+ such documents–and processes that are built on them–we wanted to write an interventionist post. With great and deep respect and from a vantage of a company that is obsessive about customer success, we think you’re doing it all wrong.
Imagine that you’re walking into a friend’s living room. There, you see a circle of chairs, all occupied by your closest friends and family. One chair is empty.
It’s yours.
Grab a seat.
In the world of commerce, standard corporate RFP-processes are hammer-seeking-nail approaches and have unintended, and negative, consequences that result in weaker outcomes for the customer. Some of these are as follows:
In the spirit of offering a better way, which we have seen run very effectively by digital leaders, here’s a revamped process
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